Terms of Service

Terms of Service

Welcome to LivGastro. These Terms of Service (“Terms”) govern your access to and use of the LivGastro website and any related online services, information, content, appointment booking facilities, and communication channels provided through our platform.

By continuing to browse or interact with this website, you agree to be governed by the terms, conditions, and provisions outlined in these Terms of Service. If you do not agree with any part of these Terms, please discontinue the use of our website and services.

About Livgastro

LivGastro is a healthcare organization dedicated to providing information, consultation, support, and specialized medical services related to gastroenterology, liver diseases, digestive disorders, pancreatic conditions, and associated healthcare needs.

The information available on this website is intended to support patient awareness and facilitate communication with our healthcare professionals.

Acceptance of Terms

By using this website, you confirm that:

  • By using this website, you represent and warrant that you are at least 18 years old or have obtained the consent and supervision of a parent or legal guardian.
  • You agree not to use the website in any manner that violates applicable laws, regulations, or third-party rights.
  • You will not engage in activities that may harm, disrupt, or interfere with the website or its users.
  • By using this website, you agree to adhere to all relevant laws, regulations, and standards governing your access and use of our services. 

Medical Disclaimer

Informational Purposes Only

The content available on this website is provided solely for general informational and educational purposes.

It is not intended to:

  • Replace professional medical advice
  • Diagnose any medical condition
  • Prescribe treatment
  • Establish a doctor-patient relationship

Patients should always seek advice from a qualified healthcare professional regarding any medical concerns or treatment decisions.

Emergency Situations

The website should not be used for medical emergencies.

This website is not intended for emergency medical assistance. For urgent or life-threatening health concerns, please seek immediate care from emergency services or your nearest hospital.

Appointment Requests and Consultations

Our website may allow users to request appointments, consultations, or healthcare-related inquiries.

An appointment request submitted via the website is considered a request only and will require confirmation from LivGastro before it is finalized. Appointments are considered confirmed only after verification and confirmation by LivGastro through phone, email, WhatsApp, or other official communication channels.

LivGastro reserves the right to:

  • Reschedule appointments when necessary
  • Modify consultation timings
  • Cancel appointments due to unforeseen circumstances
  • Refuse service where legally permitted

User Responsibilities

When using our website, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials, if applicable
  • To help us provide appropriate services, users must ensure that all personal, medical, and contact information provided is truthful, accurate, and up to date.
  • Any attempt to upload or transmit harmful software, malicious code, or content that may adversely affect the website, its users, or associated systems is strictly prohibited. 
  • Respect the rights of other users and healthcare professionals

Any misuse of the website may result in restricted access or legal action where appropriate.

Intellectual Property Rights

The content presented on this website, including but not limited to the items listed below, is protected by applicable intellectual property and copyright laws: 

  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Website design
  • Icons
  • Service descriptions
  • Educational materials

is the property of LivGastro or its licensors and is protected by applicable intellectual property laws.

You may not:

  • Reproduce
  • Distribute
  • Modify
  • Republish
  • Sell
  • Commercially exploit

any website content without prior written permission from LivGastro.

Website Availability

While we strive to keep our website accessible and up to date, we do not guarantee uninterrupted access at all times.

Website availability may be affected by:

  • Maintenance activities
  • Technical issues
  • Security updates
  • Network interruptions
  • Circumstances beyond our control

LivGastro reserves the right to modify, suspend, or discontinue any part of the website without prior notice.

Third-Party Links

From time to time, our website may provide access to external websites or services operated and maintained by independent third parties.

These links are offered solely for convenience and informational purposes.

LivGastro does not:

  • Endorse third-party content
  • Guarantee the accuracy of external information
  • Control third-party websites
  • Assume responsibility for third-party services or privacy practices

Users access third-party websites at their own discretion and risk.

Privacy and Data Protection

In addition to these Terms of Service, your use of this website is governed by our Privacy Policy and related data protection practices. 

By using the website, you acknowledge and agree that information submitted through our platform may be collected, processed, and protected in accordance with our Privacy Policy and applicable legal requirements.

Prohibited Activities

Users may not:

  • Access, or attempt to access, restricted areas of the website, systems, or networks without proper authorization. 
  • Interfere with website security features
  • Access or retrieve website content through automated means, including bots, crawlers, or scraping tools, without appropriate permission. 
  • Transmit harmful code, malware, or viruses
  • Engage in unlawful, abusive, defamatory, or fraudulent conduct
  • Undertake any action that may hinder the proper functioning, security, or accessibility of the website and its services.

Violation of these Terms may result in immediate suspension of access and potential legal action.

Limitation of Liability

To the fullest extent permitted by law, LivGastro, its doctors, employees, affiliates, and representatives shall not be liable for:

  • Any indirect or consequential damages
  • Loss of data
  • Business interruption
  • Website downtime
  • Reliance on website information
  • Unauthorized access to user data caused by circumstances beyond our reasonable control

Users access and use the website at their own risk.

Indemnification

You agree to indemnify and hold harmless LivGastro, its management, healthcare professionals, employees, and affiliates from any claims, liabilities, losses, damages, expenses, or legal costs arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Any action taken by you that infringes upon, misappropriates, or otherwise violates the rights of another party. 

Changes to These Terms

LivGastro may update, revise, or modify these Terms of Service at any time to reflect operational, legal, technological, or business changes.

Revised versions of these Terms of Service will be made available on this page, accompanied by an updated effective date for reference. 

Your ongoing use of the website after the effective date of any revisions signifies your acceptance of the modified Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts having authority over the location of LivGastro’s principal operations.

Patient Commitment

At LivGastro, we are committed to providing reliable healthcare information, maintaining transparency, protecting patient interests, and ensuring a safe online experience for all visitors. By using our website, you help us maintain a respectful, secure, and trustworthy digital environment for everyone.

We are committed to the prevention, diagnosis and treatment of diseases of the digestive tract and liver. We provide complete day care services related to gastro and liver diseases such as doctor consultation, pathology, radiology, endoscopy, diet and nutrition, pharmacy and alternative medicine under one roof.

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